Returns & Exchanges

We want you to feel confident and beautiful in your LOU Swim pieces, which is why we offer a 30-day window for returns and exchanges on all unworn items with original liners and tags intact.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange for a different size.

2

Prepare Your Package

Place the unwashed, unworn swimwear in its original packaging, ensuring the hygienic liner is still attached and all hangtags are in place.

3

Print and Attach Label

Download your prepaid shipping label from the portal, affix it securely to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing